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Short, plain-English guides to using VATflow for Making Tax Digital for VAT. Where HMRC has its own guidance we link to it on GOV.UK rather than repeat it.
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- Getting started
Create your account, verify your email, set up your authenticator app and save your recovery codes.
- Add your company and connect to HMRC
Enter your VAT registration number, choose your scheme, then authorise VATflow through HMRC’s own sign-in.
- Keeping digital records
Enter transactions in VATflow, import the record-keeping spreadsheet, or import a CSV from your own software.
- Bridging: uploading a 9-box file
When your records already add up to a completed VAT return elsewhere, upload the nine boxes as a spreadsheet or CSV instead of retyping them.
- Preparing and submitting a return
What the checks mean, what you are declaring, what the receipt contains and how to export it.
- Paying HMRC
Bank transfer, card, Direct Debit or your banking app. VATflow shows you how but never takes the money.
- MFA and account security
Why VATflow asks for a code, what to do if you lose your phone, and how lockouts work.
- Accountants and agents
How VATflow will work for practices filing on behalf of clients. Agent features are built and will be switched on after launch.
- Troubleshooting HMRC errors
What each message VATflow shows means, whose side the problem is on, and what to do next.
- Pricing, billing and cancellation
Per-company annual pricing with rates that step down as you add companies, a pay-per-filing option, and how cancellation works.
- Data, privacy and retention
Who holds your data, how long VAT records are kept, your rights, and how to export or delete your data.
- Contact support
Email support@vatflow.uk. We reply within 2 working days.
Cannot find what you need? Email support@vatflow.uk. We reply within 2 working days.