Pricing, billing and cancellation

Billing is not yet switched on. You can create an account, connect to HMRC and file returns now; nothing is charged until billing goes live, and you will be told before it does. The prices below are the published rates from the pricing page, so you know what to expect.

VATflow is priced per company per year, with unlimited filings for that company. The rate for every company steps down as you add more, on these bands:

• 1 company: £18 per company per year
• 2 to 5: £16 per company per year
• 6 to 15: £14 per company per year
• 16 to 30: £12 per company per year
• 31 to 50: £10 per company per year
• 51 to and above: £8 per company per year

Each company is priced in the band it falls in, so the total is the sum across the bands, not every company at the lowest rate. Examples: one company costs £18 a year; five companies cost £82 a year (£16.40 each on average). The pricing page has a calculator.

Annual is the headline price. Paying monthly adds 8% to the annual price, spread over twelve months, so annual is slightly cheaper. You see the exact figure for your company count before you pay.

If you only file occasionally, you can pay £5 for a single return instead of taking a subscription. Each pay-per-filing return is paid for when you submit it.

Owner billing and agent billing are separate. A practice pays for the client companies it is authorised and actively filing for, on the same bands, and the count updates when a client is added or removed. See Accountants and agents.

Subscriptions will be paid by card or Direct Debit through our payment providers; VATflow does not store card numbers, and the provider emails a receipt for every payment. All prices are shown exclusive of VAT, as the terms state; VAT is charged in addition where it applies.

• Cancel at any time from Settings, Billing, or by emailing support@vatflow.uk.
• Cancellation takes effect at the end of the current billing period. Partial periods are not refunded.
• You keep access to your submitted returns and receipts after cancelling, for the six-year retention period. See Data, privacy and retention.
• Removing a company reduces your company count from the next billing period; you are never charged for a company you no longer file for.
• The full terms are in the terms of service.